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VERITAS Worldwide Field Operations Organization (WFO)

The WFO team are critical to VERITAS success. This group engages with the customer from the first contact of discussing how VERITAS can support the key business challenges through to implementation of the solution to supporting the technical teams internally.

The WFO culture is about winning, being ambitious and putting our customer first. The organization is focused on building a solution offering true value to the customers. The Leadership teams lead by example, inspiring and motivating all those in the organization. We have world class enablement programs built for Sales, Pre-Sales, Customer Services, Consultants and Technical Support as we firmly believe that our talent is key to our success.


The Large Enterprise Customer Success Account Manager is distinguished by their deep knowledge of the IT industry and Veritas Information Management Portfolio. This industry expert will be assigned to large, complex, high visibility, global and strategic, named accounts. (Fortune 1000-with 5,000 plus employees).

Sells Veritas entire information management portfolio (backup/recovery, high availability, clustering, archiving, eDiscovery, etc.) and maintains relationships with 5-10 existing named accounts that are of substantial strategic importance to the organization.

Develops strategies and orchestrates company resources to maximize sales volume and profit goals within assigned accounts.

The territory is comprised of accounts that are strategic to the long-term success of the organization. The candidate is expected to cultivate and maintain executive level relationships in IT and various Lines of Business (LOB), focusing on the strategic nature of the relationship.

Represents Veritas to the customer and the customer to Veritas. Responsible for expanding Veritas footprint in the assigned territory and ensuring ongoing customer satisfaction.

Primary point-of-contact sales manager for account regardless of account s geographic location.

Meeting and/or exceeding sales quota and customer satisfaction metrics.

Assigned to large, complex, high visibility, strategic, or tactically important accounts.

Ability to collaborate with extended Veritas and partner teams but also to work independently to accomplish required tasks.

Interface with all levels of management. Negotiating and influencing to build consensus. Present programs internally and externally. Work is focused on operational plans in support of strategic goals.


Bachelor s Degree or equivalent experience.

7+ years sales and/or account management experience in IT software/hardware sales.

TS/SCI clearance may be required.

Strong, documented track record of achievement against quota.

Current contacts/relationships and working business knowledge of assigned customers.

Strong business and executive level sales acumen. Tangible examples required.

Excellent time management, presentation, written and oral skills.

Frequent business travel. Ability to rent a car and valid drivers required
Associated topics: administrative, director of sales, leader, management, manager, manager of sales, sales management, shift lead, supervisor, territory manager

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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