Security Service Tech-Albany

Compensation

: $98,470.00 - $53,240.00 /year *

Employment Type

: Full-Time

Industry

: Sales



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Technician/Installer

* Troubleshoot several different security systems and understand how to split a circuit to effectively troubleshoot ground faults
* Responsible for reading and understanding assigned project documentation and work orders including scope of work for inspections, and determine if additional information is needed
* Available for scheduled \"on-call\" to respond to emergency service calls
* Exhibit effective customer service skills by consistently communicating with Service Coordinator, Dispatcher, Management, and Customers to ensure complete customer satisfaction experience.
* Perform other duties as assigned, including attending training classes when offered.
* Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. All work performed, whenever possible, should be reviewed with the customer.
* Complete monthly vehicle reports in a timely manner. Maintain accurate truck inventory to ensure timely response to customer needs.
* Partner with sales to grow and protect the service segment of our business

EOE AA M/F/Vet/Disability

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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