Sales Lead Towne East Mall
Employment Type: Part-Time
Sales Lead-Towne East Mall-0270
Location US-KS-Wichita Posted Date 3 months ago(1/13/2020 9:41 PM) Job ID 2020-15835 Category Store Sales Type Regular Part-Time
The Lead assists the store in driving results through exceptional knowledge of product, brands, fashion and trends, a passion for Drive for Results and being in the business during peak periods. The Lead a[so ensures consistent operational task execution, coaching and development of Sales Associates assists the Store and Assistant Manager by consistently providing an exceptional customer experience and being an example to the Sales Associates. The lead may also be used for building of merchandise displays and other visual tasks. The Product Lead assists the Store and Assistant Manager in the behind the scenes aspects of managing the store, to ensure a consistent focus on customer experience during business hours.
Responsibilities Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Customer Experience Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc_
Priority Setting / Decision Making Prioritizes and delegates tasks to meet all operational needs Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices
Results Driven Holds self and others responsible for the accomplishment of all operational tasks
• Passion for product, brands, fashion and trends
• Excellent selling skills
• Proven to exhibit a friendly, out-going, open-minded, engaging personality that enjoys being a team player
• Strong time management, communication, and organizational skills
• Ability to receive feedback and take action when appropriate
• Basic math and computer proficiency
• Previous retail experience preferred
• Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
• Ability to operate a cash register and fold and display merchandise
• Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions
Additional Responsibilities Must ahere to Federal, State and Local Labor LAws Ability and Willingness to take on additional tasks Ability to utilize power tools and navigate a ladder as needed Secures and maintains any assigned company property Ability to work flexible hours and understands and complies with all scheduling policies and practices* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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