ESSENTIAL JOB FUNCTIONS:
All functions must be performed within established company standards for quality and quantity of work, and other qualification standards such as attendance and rules of conduct; other duties may be assigned.
Delivers down routes as assigned by a supervisor; banding and/or bagging several hundred newspapers; tossing or porching deliveries while adhering to scheduled deadlines.
Recovers newspaper shortages and services customer complaints involving nondeliveries and damaged newspapers as they come in.
Assists district sales managers in the training and monitoring of both new and established independent newspaper carriers for all company publications.
Assists in monitoring the distribution point activities to ensure on-time carrier pickup and delivery; reports late carrier pickups and delivery to the supervisor in-charge or Home Delivery Zone Manager.
Assists in the distribution and monitoring activities involved with the delivery of advertising sample products.
Delivers and installs motor route tubes upon customer request or as assigned by a supervisor.
Verifies subscription starts and stops visually or by telephone.
Assists department in promoting and meeting sales goals; delivers sample copies to nonsubscribers upon request.
Responsible for handling subscriber complaints, concerns and requests and ensures newspaper reaches destination. If applicable, the employee receives, handles and processes funds, and is held accountable for accurately calculating and maintaining the security of these funds for deposit.
Responsible for referring complex or unusual situations to the immediate supervisor. The employee may have access to confidential information pertaining to customer account information as well as company rates and billing procedures and is expected to maintain discretion of this information.
. On-site, regular and reliable attendance is required.
CERTIFICATES, LICENSES, REGISTRATIONS
A valid New Jersey driver's license, proof of current/valid auto insurance and a reliable vehicle is required.
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