Serves as a regional sales representative and provides superior service, clinical support, and sales performance to dialysis customers within a particular sales territory.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Developing professional expertise; applies company policies and procedures to achieve projected quarterly sales goals for assigned renal products, as directed.
Achieves assigned quarterly sales goals in each of the major product categories within assigned territory.
Provides excellent follow-up and service to internal and external customers.
Achieves regular and consistent face-to-face coverage of customers (minimum of 2+ calls on average per day).
Maintains accurate and timely reports including sales calls, product market shares, demographics, and sales target reports.
Attends local Network, ANNA, and regional shows that are important to the Regional Sales Manager s business.
Participates in national sales meeting and all required training.
Communicates and works effectively with supervisor and company personnel.
Operates within operating expense (Annually) budget.
Maintains technical and clinical proficiency on all products.
Represents the company in a positive manner to customers during and after duty hours.
Develops strong professional relationships with customers.
Support Fresenius Clinical Support Specialist with physical presence during equipment evaluations.
Coordinates all in-services, technical and sales support functions to meet customer needs and expectations.
Utilizes the SAP Customer Relations Management (CRM) tool daily and maintains all current customer contact and product sales call information.
Maintains and updates key customer information.
Enters and closes customer appointments including products discussed on a daily basis.
Maintains accurate and effective use of APTTUS Contract Management Software Program.
Maintains timely and accurate management of customer contracts.
Normally receives general work instructions on routine work, detailed instructions on new projects or assignments. Work is reviewed for soundness.
Works on problems of moderate scope where analysis of situation or data requires a review of a variety of factors.
Exercises judgment within defined procedures and practices to determine appropriate action.
Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
Assists with various projects as assigned by direct supervisor.
Other duties as assigned
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS :
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
Extensive travel by automobile, train, or airplane is often necessary to cover assigned territory and includes overnight stays. Contact with customers by phone alone is not adequate. Occasional weekend work necessary to support trade show events.
Lifting requirements include setting up portable booths, occasional lifting and transporting medical equipment and supplies for purposes of in servicing customers. Must reside within assigned territory.
Bachelor s Degree required; in lieu of degree extensive, relevant technical, clinical, or related industry experience may be considered.
EXPERIENCE AND REQUIRED SKILLS:
Minimum 2 5 years of related medical sales experience; or an advanced degree without experience; or equivalent directly related work experience.
Professional demeanor and appearance at all times.
Public speaking, communication, and presentation skills.