Inside Sales Associate (Kennebunkport)
Compensation: $46,090.00 - $105,690.00 /year *
Employment Type: Full-Time
Industry: Customer Service/Call Center
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The primary responsibility for this position is to generate revenue by cultivating the sales process with prospective and existing customers of ClearH2O products for the research laboratory animal market. This is accomplished by efficient sales pipeline management from customer lead and sample follow-up through cultivation to closure and account maintenance. Understanding product applications that meet customer requirements; providing technical product information; initiating and monitoring sample product usage and customer trials; providing distributor sales support; and managing sales process milestones are essential responsibilities. This is a corporate office based position with occasional field travel to key accounts, industry tradeshows, and regional association meetings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reports to the Vice President, Sales & Marketing
Activities directed both by independent prospect and existing customer development as well as inbound marketing lead generation and campaign follow up.
Executes outbound communications to solicit new accounts by building rapport, providing technical information and facilitating product sampling.
Identifies sales opportunities by researching existing customer sales database for product usage and order patterns.
Commands a thorough product knowledge and understanding of appropriate customer applications.
Actively listens to customer needs and offers the appropriate product solution.
Develops and manages key account relationships with regular communication frequency.
Actively coordinates with marketing on digital marketing campaigns and timely execution of tactical steps involving inside sales.
Works closely with marketing, technical service, accounting, and customer service to ensure prompt, accurate, and thorough customer communications.
Plans and executes to achieve and exceed customer, market, and product category sales objectives.
Bachelors degree in a life science or technical field such as biology, physiology, animal science, environmental science, animal nutrition, or equivalent is desired. Alternatively, a business or marketing degree with work experience in a technical field or veterinary technician training will be considered.
Minimum two years of relevant experience in technical or life science sales; animal health related market experience is desirable.
Technical aptitude is required.
Experience in conducting one-on-one and/or small group training sessions is desired.
Exceptional verbal and written communication skills with high level of confidence
Should be diligent in handling CRM software (ClaritySoft, HubSpot CRM, SalesForce) and other common computer software such as Outlook. Excel, MS Word, Power Point, etc.
Strong analytical skills to analyze market and customer metrics.
Skilled troubleshooting abilities to assist customers via phone and in person with technical support.
Exemplifies a customer centric perspective while supporting practical business fundamentals.
Mature team player that is equally confident working independently.
Associated topics: business, club, gerber, inbound, inside sales, insurance agent, market, marketing, sales, sales representative
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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