* To provide prompt, attentive and knowledgeable assistance to all clients * To support the team in order to achieve and surpass goals * To insure the highest standards of client service are maintained at all times * To maintain the selling floor and merchandise * To insure compliance with all company policies, procedures and directives
Overview of Critical Duties:
* Meet and/or exceed personal sales goals as prescribed * Monitor personal sales results * Develop sales technique to insure maximum performance * Identify and meet clients' needs * Utilize all available sales tools to increase business and improve results * Overcome client objections and offer alternatives * Comply with all sales related policies and procedures * Utilize suggestive selling techniques to maximize and accessorize a sale * Close the sale and monitor all details alterations, shipping, delivery and special client requests * Collaborate with all associates to achieve departmental and store goals * Attend all meetings and seminars to insure knowledge to provide maximum results * Minimizes returns
* Possess an in-depth knowledge of the merchandise * Consistently seek to increase product knowledge * Maintain a keen interest in the fashion industry and market trends * Utilize product knowledge to increase sales * Identify fit/product concerns in a timely manner * Have an understanding of competitors' products
* Provide the highest level of client service * Maintain constant floor presence to assist clients * Acknowledge all clients * Develop rapport with clients * Build and maintain repeat clientele * Maintain consistent communication with clients * Resolve all client problems and complaints quickly and effectively insure management involvement when appropriate * Identify and implement new ways of increasing client base * Insure complete client satisfaction through to client use of purchase
* Minimum 3+ years of experience in a similar high end related field * Sales background * Strong interpersonal and communications skills both verbal and written * Able to speak effectively in interpersonal situations * Strong independent work ethic, excellent time management skills, and organizational abilities
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.